Box Office

Attendees and ticket purchasers agree to all SJCC terms and conditions below and at SJCC.org.

All sales final • No refunds • No exchanges • No credits

Sales: All in-person and virtual tickets are single admission. Virtual household tickets can be purchased for households of two of more to stream films together. For in-person films, ticket sales end 30 minutes after screening time or if a show is sold out. Late seating is discouraged and is at the house manager’s discretion. For virtual films, ticket sales end 2 hours before the streaming window closes or if the film is sold out. Package Holders (6-Pack, 8-Pack, VIP 8-Pack) purchasers and sponsors should keep this in mind and redeem selections early or you may not be able to attend or stream your chosen film(s).

Discount Pricing: Discount pricing applies to seniors 65+, students, and youth under 13. Half-price Senior Matinee (age 65+ only) discount is for in-person screenings only.

Processing Fees: Fees of $0.99 + 2.5% per ticket or $2.99 + 2.5% per pass/package apply to all purchases. Fees apply to all sales; there are no fees for complimentary tickets.

Support SJFF! Donations are tax-deductible: All donations made through our ticketing system are tax-deductible. Your receipt contains the Stroum Jewish Community Center’s Tax ID number and serves as your tax receipt for the amount donated. Thank you! Any questions, contact Marla Goldberg.

Sold out or can’t buy a ticket? In-person screenings can sell out, and some virtual films have caps on the number of views. We encourage you to purchase your tickets or redeem your packs early. Some films can only be watched in designated geographic regions (determined by your IP address). Many are limited to Washington State. You will not be able to purchase tickets within two (2) hours of when a film’s streaming window closes (check film schedule).

Standby tickets (in-person films): When a film sells out of advanced tickets, it becomes “Standby Only” and may still be available at the door. Approximately, 15 minutes before the scheduled start time, after pass holders go in, ticket buyers on the standby line will be admitted based on availability inside the theater. Standing in the standby line does not guarantee admittance to the theater. Please look for signs to get in the designated standby line or ask the box office or an usher. Once all advanced and standby tickets are released, a show is sold out.

Staff comps: Check with a member of the SJFF team for this year’s staff comp code—this perk is available to all current SJCC staff members, whether you work a few hours, part-time or full-time. Each film has a limited number of staff comps, so please limit usage to a few films you plan to attend or watch online.

Accessible captioning: Foreign language(s) films listed as having “English subtitles” are likely to be fully captioned but independent films in English and foreign films with portions in English are generally not captioned for the English portion. We regrettably do not have any way to turn on captions nor offer captioning for streaming films/Zooms at this time.

Photography/video: Guests, ticket purchasers, and festival attendees agree to be photographed/videotaped/broadcast during any Zoom programs where patrons are visible; however, most Zoom programs are webinars, where participant video and microphone functions are disabled. If you do not wish to be photographed/videotaped/broadcast, please make sure you join a Zoom with your device camera disabled and microphone muted.

CONDITIONS OF SALE: ALL SALES ARE FINAL | NO REFUNDS | NO EXCHANGES | NO CREDITS. TICKET HOLDER ACCEPTS ALL SJCC TERMS & CONDITIONS DESCRIBED HEREIN AND AT SJCC.ORG. YOU ASSUME ALL RISK AND DANGER INCIDENTAL TO THE GAME, EXHIBITION, EVENT, OR PERFORMANCE WHETHER OCCURRING PRIOR TO, DURING, OR AFTER SAID SHOW. YOU ASSUME ALL RISK AND DANGER OF INJURY AND YOU AGREE THAT THE MANAGEMENT, ITS AGENTS, AND THE PERFORMERS ARE NOT RESPONSIBLE OR LIABLE FOR ANY INJURIES RESULTING FROM SUCH CAUSES. NO ALCOHOL, DRUGS, WEAPONS, FOOD, OR GLASS CONTAINERS ALLOWED. NO RECORDING DEVICES, STILL CAMERAS, OR VIDEO CAMERAS PERMITTED. NO TRANSMISSION OR AIDING IN TRANSMITTING ANY DESCRIPTION, ACCOUNT, PICTURE, OR REPRODUCTION OF THE EVENT, GAME, PERFORMANCE, OR EXHIBITION. YOU FURTHER CONSENT TO THE USE OF YOUR IMAGE OR LIKENESS INCIDENTAL TO ANY DISPLAY, TRANSMISSION, OR REPRODUCTION OR RECORDING OF THE EVENT. MANAGEMENT RESERVES THE RIGHT TO REFUSE ADMISSION (LIVE OR VIRTUAL) OR EJECT ANY PERSON WHOSE CONDUCT IS DEEMED BY MANAGEMENT TO BE DISORDERLY OR WHO FAILS TO COMPLY WITH THE TERMS AND CONDITIONS HEREIN. IN THE EVENT OF A CANCELLATION FOR WHICH THERE IS NO RESCHEDULED DATE, A REFUND FOR THIS TICKET MAY BE ISSUED AT THE OPTION OF THE MANAGEMENT BUT WILL NOT INCLUDE REFUNDING ANY TICKETING FEES (I.E., TICKETING OPERATIONS FEES, FACILITY FEES, SHIPPING FEES, ETC.). PATRONS MUST ABIDE BY SJCC COVID-SAFE PROTOCOLS + POLICIES, AND BOX OFFICE + VENUE POLICIES, AND FAILURE TO DO SO MAY RESULT IN THE FORFEITURE OF YOUR TICKETS OR ADMISSION ACCESS WITHOUT REFUND.

All attendees and ticket purchasers agree to all SJCC terms and conditions above and our SJCC Box Office + Venue Policies. Please review the SJCC Welcome Back before attending the Festival and coming to the SJCC.